Shipping policy
🚚 SHIPPING POLICY
Thank you for shopping with The Glow Corner. We are committed to delivering your skincare products safely, securely, and on time. Please review our Shipping Policy before placing an order.
📦 Order Processing
All orders are processed within 1–3 business days after payment has been successfully verified.
Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.
During holidays, promotional events, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
🇺🇸 Shipping Destinations
The Glow Corner currently ships within the United States only.
At this time, we do not offer international shipping.
🚚 Estimated Delivery Times
After your order has been processed:
Standard Shipping
- 3–7 Business Days
Expedited Shipping (If Available)
- 1–3 Business Days
Delivery times are estimates and may vary depending on your location, weather conditions, or carrier operations.
💲 Shipping Costs
Shipping charges are calculated automatically during checkout based on:
- Shipping destination
- Shipping method selected
- Package weight
- Order value
From time to time, The Glow Corner may offer free shipping promotions on qualifying orders. Promotion details will be displayed on our website when available.
📍 Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
The Glow Corner is not responsible for delivery delays or failed deliveries caused by:
- Incorrect shipping addresses
- Missing apartment or suite numbers
- Invalid ZIP codes
- Customer-provided address errors
If a package is returned because of an incorrect address, additional shipping charges may apply to resend the order.
📦 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow 24–48 hours for tracking information to become available in the carrier's system.
📭 Lost, Stolen & Delivered Packages
If your package appears lost during transit, please contact our customer support team. We will work with the shipping carrier to investigate the shipment.
Once a package has been marked as Delivered by the carrier, The Glow Corner is not responsible for:
- Lost packages after delivery
- Stolen packages
- Deliveries made to an incorrect address provided by the customer
We recommend shipping to a secure location where someone is available to receive your package.
🧴 Damaged, Leaking, or Incorrect Products
If your skincare product arrives:
- Damaged
- Leaking
- Defective
- Incorrect
please contact us within 48 hours of delivery.
Kindly provide:
- Your order number
- Clear photos of the product
- Photos of the shipping box
- Photos of the packaging
- A brief description of the issue
Our team will review your request and provide an appropriate resolution.
🌡️ Product Storage & Delivery Notice
Skincare products should be stored according to the instructions provided on the packaging.
Extreme temperatures during shipping may temporarily affect the appearance or texture of certain products without affecting their intended use. If you believe your product has been damaged during transit, please contact us immediately.
❌ Order Changes & Cancellations
Orders may only be canceled or modified before they have been processed for shipment.
Once an order has been shipped, we cannot:
- Cancel the order
- Change the shipping address
- Modify the items purchased
Please review your order carefully before completing checkout.
⚠️ Shipping Delays
While we strive to deliver orders on time, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- High shipping volumes
- Natural disasters
- Transportation disruptions
- Public holidays
- Government actions
We appreciate your patience and understanding should unexpected delays occur.
📜 Shipping Policy Updates
We reserve the right to modify this Shipping Policy at any time.
Any updates become effective immediately upon being posted on this page.
📬 Contact Us
If you have any questions regarding shipping or your order, please contact us:
The Glow Corner
📧 Email: help.theglowcorner@outlook.com
📍 Address: 2375 Riverbend Rd, Allentown, PA 18103